Privacy Policy

At aietekai, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our platform for booking private online tutoring sessions or participating in frequent classes with tutors. By accessing or using aietekai.com, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our services.

1. Information We Collect:

We collect two types of information from our users:

a. Personal Information: When you sign up for an account on aietekai.com or use our services, we may collect certain personally identifiable information, such as your name, email address, contact number, billing address, and other relevant details necessary to provide you with our services.

b. Non-Personal Information: We also gather non-personal information that does not directly identify you. This includes data such as your device type, browser type, IP address, operating system, and usage patterns on the platform.

2. How We Use Your Information:

We use your information for the following purposes:

a. Providing Services: Your personal information is used to facilitate and manage the booking of private online tutoring sessions and enrollment in frequent classes with tutors.

b. Communication: We may use your email address or contact number to send you essential updates, confirmations, notifications, and other service-related information.

c. Improving User Experience: Non-personal information is used to analyze and understand how users interact with our platform, enabling us to enhance user experience and improve our services.

d. Marketing and Promotional Purposes: We may use your email address to send you marketing materials, special offers, and updates about our services. You can opt-out of marketing communications at any time.

3. How We Protect Your Information:

We prioritize the security of your data and employ various measures to protect it against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure socket layer (SSL) technology, firewalls, and regular security audits.

4. Third-Party Services:

We may use third-party services and tools to enhance our platform and services. These third-party services may collect and process your data on our behalf. However, they are obligated to handle your data securely and in accordance with relevant privacy laws.

5. Cookies and Similar Technologies:

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

6. Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

7. Children’s Privacy:

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with their information, please contact us immediately.

8. Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will notify you through the email address associated with your account or through a prominent notice on our website. Your continued use of aietekai.com after such changes will indicate your acceptance of the updated Privacy Policy.

9. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the data we hold about you, please contact us at support@aietekai.com.

By using aietekai, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.